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WHEN CSA GET IT WRONG - NACSA PUT IT RIGHT!!!
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Are you a Parent finding it
difficult to get the CSA to listen?

Are you looking for a straightforward answer,
but never get it?

Do you have a catalogue of errors on your case that
do not seem to get resolved?


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Subscriber Comments
 

NACSA appreciate the financial difficulty faced by many when CSA become involved.
However, as we are funded by donation and subscriptions only, and to allow us to continue offering the services that we do, we have to charge a subscription fee.

If you are still unsure whether or not to join us, please take a look at some of the comments from people who have already subscribed.

I just want to thank you so very much ... you gave me more support and help than I could ever imagined in just one e-mail!!! from: Chris
Well Done guys for showing parents there is light at the end of the tunnel and showing them how to get up when they stumble. from: AC
I wanted to write to yourself and all the NACSA team and express my deepest thanks for the support that NACSA has offered to me for the last few years. from: SM
I got your details from someone by word of mouth and the person was singing your praises and couldn't praise you enough. I thought he was over the top and was sceptical but I can say without reservation he didn't praise you enough! from: Mr. B
Keep up the excellent work. What a refreshing feeling it is to have someone like you fighting on our side and bring to a full halt the bullying tactics used by a civil servant who feels she has more power than the Prime Minister or indeed the Judge who made the order of the law of the land.
from: DB
We would sincerely like to thank you for ALL your totally invaluable advice over the last few months. I hope you feel proud of yourself for all the help and support you give to people over the CSA because you should!! Feeling so low over these things that you don't feel like there's any light left in the world, let alone at the end of the tunnel is a terrible way to live and this is how the CSA can make you feel. You are a shining star in that void of darkness and we salute you!!!! Thanks!
from: Michelle
I can't say thank you enough in helping me pay the correct amount to them and in helping me keep my stress levels down, without you it’s like banging your head against a brickwall - because they are always right regardless.
from: Judy
It's good to have the excellent advice you have given us over the last few weeks. You have been really fantastic! Every now and then you spend some money on something that turns out to be one of the best things you have ever spent money on, let me tell you, my NACSA subscription was one of them, TOTALLY! Thank you. from: NS
Thank you very much for your extremely swift, helpful and comprehensive response to my request for assistance -- it is very much appreciated! from: Tom
It has been a big help just to have some one field this for me, I am definitely feeling better as even though it is not the breakthrough I had hoped for, because there is someone out there who I can trust, then it is easier to accept the situation as it is and start to get on. from: DC
May I say thank you for giving me the courage to take on my exwife and win. My account was closed and the CSA returned over 3,000 pounds to me, Many thanks. from: V
You probably won't hear from me now my issues with the CSA have been resolved. I have learnt so much about the CSA system and how it works, good and bad. From being gullible and naive, I am a lot wiser now. Joining NASCA was the best thing we could do for help and advice. Thanks to NASCA. from: AM
I found NACSA when I was at my lowest ebb. I had gone from voluntarily paying my ex and enjoying mutually agreed shared custody of our son to hardly seeing him at all after which my ex then involved the CSA who rapidly helped to complete my misery. I took a chance on the NACSA subscription and it has been worth every penny. Not only did it given me access to a whole bunch of useful information, but the user forums helped me to realise that there were so many other people in the same situation. Suddenly, everything didn't seem so bad. from: Numb
The NACSA have been my life line, without them I think I would have gone crazy, I just wish I had joined a lot earlier, they are fantastic and so are all of the members on the site, they give you the help and support needed to deal with the CSA, they do put things right and they do get things sorted, my advice, subscribe! from: Elsie
The subscription is worth every penny because: the advisors stay on the phone until all your questions are answered. They give you confidence and arm you with your rights when speaking to the CSA. They know more about CSA law than the CSA do themselves and above all when you mention NACSA your case worker goes deadly quiet! The support on the forums is fantastic so join and be another annoying bug up the CSA's backside! from: MH
"I found NACSA when I was at my lowest point with the CSA and the Agency had caused both myself and my new partner serious health problems through stress. NACSA advisors were there for me and provided me with straighforward, down-to-earth advice which was for me to take forward or otherwise. This led to me taking control of my case rather than the CSA taking control of me through their bullying tactics. As a result I now run a support group for people dealing with the CSA offering telephone and one to one advice." from: KC
"Had we not subscribed to the NACSA last year we would most certainly be paying an extortionate amount to my ex. The advice received on the forums was invaluable and has ensured that this particular second family has a life thanks to the existence of the NACSA." from: What the Hell
"NACSA is the definitive place on the web for support and information. The help and support from the forums have eased the pain caused by the unjust suffering inflicted on me by my ex partner and the CSA. When called upon the helpdesk have been spot on, replying back in minutes with grade A advice. I joined NACSA paying an extortionate amount of maintenance for my son and at the end of my tether. I am now in a position where I pay a fair amount for his up keep and I've regained my sanity! Thanks to NACSA and the community they have created."
from: Phil
"NACSA really has shown us the light at the end of the tunnel. The joining fee was worth every penny. Using the advice provided by NACSA and its members we have got everything we are entitled to and my partners assessment has reduced considerably. Life is much easier now that we know how to deal with the CSA and we feel that we are in control and not them. The immense amount of advice, support and humour is well worth it. A big thanks to NACSA." from: ET
"From a NRP's point of view, NACSA is an absolute godsend! The forums are full of info and there's a great bunch of guys and gals who are only too happy to offer their advice and input. When you first receive contact from the dreaded scum you ask yourself the question "Is it just me?" You feel isolated, alone and desperate, but the NACSA forum is like a community in itself. It helps you cope that bit better than if you were trying to sort things yourself. The annual membership is worth its weight in gold - I certainly wouldn't object if there was a rise in the price, even though money is tight at the moment, because without the advice and input I've had from the forums god knows what might have happened! This is where the awareness of NACSA needs raising further because I don't think these guys realise how damn good they are." from: Rob
"Great help." from: Hugh
"NACSA have provided us with wonderful support over the last year with problems we have experienced with the CSA. The CSA have made many errors with my husband's maintenance calculation and we had battled for almost 2 years to correct these errors. Within weeks on taking our on case NACSA have resolved many issues as well as removing a lot of direct stress from us. I cannot thank them enough for the help they have given us -their expertise and genuine concern have been invaluable." from: Carol D
"Only been using the service for a few weeks. Very swift response from my emails a little put off by the cost of having an advisor represent my case as I give more than I actually earn to the CSA. I'm sure the service will see more and more people joining. What about designing an awareness raising side of A4 for NACSA and then those that can, could print out as many as they could and post them in their local area? It’s such a difficult situation for many that I think people just want to get what support they can then bury their heads because of the stress."
from: The End
THANK YOU! thank you, thank you! Without the help, advice and support of NACSA I would not have taken my complaint to the final conclusion. I would have given up ages ago because I would have been swamped with red tape. Believe me - THESE PEOPLE ARE THE BEST! I am very happy today because of the help that I received from NACSA. Nobody else were there to give me good advice. Not even my solicitor knew as much as NACSA does about the CSA and the law that they are supposed to adhere to! Don’t waste your time and money with solicitors it wont work. Spend the money on NACSA and get results! My sincere thanks and continued support." from: James
"With the valuable information on the website and the advice of fellow sufferers, NACSA has helped give me confidence and the knowledge of how to handle the csa and deal with the csa." from: Gorangerma
"Thank you, for your swift response. It is really quite a surprise to be dealt with so efficiently and quickly. Kind regards." from: NM
"We didn't even know about NACSA until my husbands ex wife mentioned that she had been sent some information regarding "her rights" from NACSA in a CSA hearing. When we got back we went on line and found you and I spoke to a very helpful lady. She then put my husband in contact with an advisor who has been extremely helpful and has made us feel like someone is actually working for us for a change!!" from: Zena
"Michelle, is looking at our case, but the help she has given to us so far is priceless, she keeps me smiling and my moral up, THANK YOU, THANK YOU!" from: Kimberley
"I find the nacsa very very helpful, it has taught me how to go about each step in my fight!! I'm still no better off.....because csa are useless, but at least you know the procedures etc." from: Sausage Legs
"I have only had contact with NACSA via one phone conversation and 2 emails with a very helpful lady called Hilary, and i already feel as if i have had some of the weight lifted off my shoulders. Just knowing that someone was there to listen and advise me has already made me have a more positive attitude going into the unknown territory of the early stages of a tribunal. Thanks again for being there." from: Paul S
"As a NRPP i spent hours on the NACSA website in 2001/2. We > gained valuable advice on CSA and contact issues. I also shed many tears reading postings. So wish I could hug all those Daddys who are suffering at the hands of CSA and BFH's. Thank you NACSA, we couldnt have got through those dark hours without you."
from: Amanda
"Your advice earlier this year has helped in resolving the long standing issue I had on arrears with the CSA and I am please to tell you that I have had the arrears reduced by £7,688. What a result. Thanks to all at NACSA."
from: A

Thank you, thank you, thank you NACSA. The day before New Years Eve, we finally got our Cat B IMA. It is a very realistic £21 per week. It has taken just over a year and we would never have had the courage to challenge and fight without your assistance." from: Vicky

 

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Then email your general enquiry now to enquiries@nacsa.co.uk
or write to us at PO Box 4454, Dudley, West Midlands, DY1 9AN.

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The Child Support system should have the interests of the child as its prime focus.  It should recognize the importance of BOTH parents in bringing up their children and treat them as equals • It should encourage them to sort out their own affairs • It should protect the interests of the state

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